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Quality Complaint Letter

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Your Name*

Your Business Name*

Supplier's Name*

Supplier's Business Name

Invoice Number*

Order / Invoice Date

Describe the Quality Issues*

Your Phone / WhatsApp

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Subject: Quality Concern — Invoice #[INVOICENUMBER] | [YOURBUSINESS]

Date: 28 February 2026

To,
The Manager,
[SUPPLIERBUSINESS],

Dear [SUPPLIERNAME],

We hope this message finds you well. We are writing regarding a quality concern with our recent order.

The goods received against Invoice #[INVOICENUMBER] dated [ORDERDATE] do not fully match our agreed specifications.

Issues observed:
[ISSUEDESCRIPTION]

We kindly request your assistance in arranging a replacement for the affected stock. We value our relationship and hope to resolve this amicably.

Please let us know how you would like to proceed.

Regards,
[YOURNAME]
[YOURBUSINESS]
Phone: [YOURPHONE]

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